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IMEX Incentives for all your promotional gift requirements including:
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calculators, diaries, disk holders, erasers, folders, frisbees, glass
crystal, golf items, highlighters, ice scrapers, key rings, laptop
bags, leather goods, letter openers, memo pads, mouse mats, mugs,
note pads, novelty items, nylon wallets, paper clip dispensers, paper
knives, paper weights, pen boxes, promotional pens, pencil cases,
penknives, personal organisers, post-it-notes, motivational posters,
puzzles, radios, rulers, silver plates, sports bags, staplers, stopwatches,
sweatshirts, tankards, tape measures, tools, torches, travel bags,
travel sets, t-shirts, tyre gauges, umbrellas, voice recorders, wallets,
watches, yo-yos and much, much more! |
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TERMS & CONDITIONS FOR THE
SUPPLY OF GOODS AND SERVICES
[revised
23.04.02]
INTERPRETATION
1.1. In these terms:- 'the Company' means IMEX Group Limited 'the Customer'
means the person, organisation or firm who accepts the Company's quotation
or whose order for goods or Services is accepted by the Company. 'Products'
means goods of any description (including but not limited to printed items,
graphics in any physical form, designs, promotional items, or hardware)
which the Company is to supply in accordance with the contract. 'Services'
means the Services which the Company is to supply in accordance with the
Contract 'Contract' means the Contract for the supply of the Products
or for the provision of the Services by the Company to the Customer. 'Document'
includes in addition to a document in writing a map, plan, design, drawing,
picture or other image, or any other record of any information in any
form. 'Input Material' means any Documents or other materials, and any
data or other information provided by the Customer relating to the Products
or the Services. 'Output Material' means any Documents or other materials,
and any data or other information provided by the Company relating to
the Products or the Services. 'Terms' means the Standard Terms of trading
of the Company set out in this document and (unless the context otherwise
requires) includes any special terms agreed in Writing between the Company
and the Customer 'Writing, and any similar expression' includes facsimile
transmission, e-mail, or other electronic method
1.
Basis of the Supply
1.1. The Company shall sell and the Customer shall purchase the Products
and /or the Services in accordance with the CompanyÕs Written quotation
(if accepted by the Customer), or the CustomerÕs Written order (if accepted
by the Company), subject in either case to these terms which will govern
the Contract to the exclusion of any other terms subject to which any
such quotation is accepted or purported to be accepted, or any such order
is made or purported to be made by the Customer. 1.2. No variation to
these Terms shall be binding unless agreed in Writing between the authorised
representatives of the Customer and the Company. 1.3 The CompanyÕs employees
or agents are not authorised to make any representations concerning the
Products or the Services unless confirmed by the Company in Writing. In
entering into a Contract the Customer acknowledges that it does not rely
on any representations which are not so confirmed, but nothing in these
Terms affects the liability of either party for fraudulent misrepresentation.
1.4 Any advice or recommendation given by the Company or its employees
or agents to the Customer or its employees or agents as to the storage,
application or use of the Products or the Services which is not confirmed
in Writing by the Company is followed or acted upon entirely at the CustomerÕs
own risk and accordingly the Company shall not be liable for any such
advice or recommendation which is not so confirmed. 1.5 Any typographical,
clerical or other error or omission in any sales literature, quotation,
price list, acceptance of offer, invoice or other document or information
issued by the Company shall be subject to correction without any liability
on the part of the Company.
2.
Orders and Specifications
2.1. The Customer shall be responsible to the Company for ensuring the
accuracy of the terms of any order (including any applicable specification)
submitted by the Customer, and for giving the Company any necessary information
relating to the Products or the Services within a sufficient time to enable
the Company to perform the Contract in accordance with its terms. 2.2.
The quantity, quality and description of the Products or the Services
and any specification for them shall be as set out in the CompanyÕs quotation.
2.3. The Company reserves the right to make any changes to the specification
of the Products or the Services which are required to conform with any
applicable statutory or European Union Requirements or, where the same
are to be supplied to the CustomersÕ specification, which do not materially
affect their quality or performance. 2.4. No order which has been accepted
by the Company may be cancelled by the Customer except with the agreement
in Writing of the Company and on terms that the Customer shall indemnify
the Company in full against all loss (including loss of profit), costs,
(including the cost of all labour and materials used), damages, charges
and expenses incurred by the Company as a result of cancellation.
3.
Price
3.1. The price of the Products or the Services shall be the CompanyÕs
quoted price or, where no price has been quoted (or the quoted price is
no longer valid), the price listed in the CompanyÕs published price list
current at the date of acceptance of the order. All prices quoted are
valid for 60 days only or until earlier acceptance by the Buyer, after
which time they may be altered by the Company without giving notice to
the Customer. 3.2. The Company reserves the right, by giving Written notice
to the Customer at any time before delivery, to increase the price of
the Products or the Services to reflect any increase in the cost to the
Company which is due to any factor beyond the control of the Company (such
as, without limitation, any foreign exchange fluctuation, currency regulation,
alterations of duties, significant increase in the costs of labour, materials
or other costs of manufacture), any change in delivery dates, quantities
or specifications for the Products or the Services which is requested
by the Customer, or any delay caused by any instructions of the Customer
or failure of the Customer to give the Company adequate information or
instructions. 3.3. Except as otherwise stated in the CompanyÕs Written
quotation or in any price list of the Company, and unless otherwise agreed
in Writing between the Company and the Customer, all prices are given
by the Company on an ex-works basis, and where the Company agrees to deliver
the Products or provide the Services otherwise than at the CompanyÕs premises,
the Customer shall be liable to pay the CompanyÕs charges for transport,
packaging and insurance. 3.4. The price is exclusive of any applicable
value added tax, which the Customer shall be additionally liable to pay
to the Company. 3.5 The cost of pallets and returnable containers will
be charged to the Customer in addition to the price of the Products or
the Services, but full credit will be given to the Customer provided they
are returned undamaged to the Company before the due payment date.
4
Terms of Payment
4.1. Products Subject to any special terms agreed in Writing between the
Customer and the Company, the Company may invoice the Customer for the
price of the Products on or at any time after delivery of the Products,
unless the Products are to be collected by the Customer or the Customer
wrongly fails to take delivery of them, in which event the Company shall
be entitled to invoice the Customer for the price at any time after the
Company has notified the Customer that the Products are ready for collection
or (as the case may be) the Company has tendered delivery of the Products.
4.2. Services Where Services are to be supplied, the Company shall invoice
the Customer for the price of the Services on the date or dates specified
in the CompanyÕs quotation or otherwise agreed in Writing between the
Company and the Customer. 4.3. The Customer shall pay the price for the
Products or the Services within 30 days of the date of the CompanyÕs invoice,
and the Company shall be entitled to recover the price, notwithstanding
that delivery may not have taken place or that the Services have been
only partly performed, and the property in any Products have not passed
to the Customer. The time of payment of the price shall be of the essence
of the Contract. Receipts for payment will be issued only upon request.
4.4. If the Customer fails to make any payment on the due date then, without
limiting any other right or remedy available to the Company, the Company
may:- 4.4.1. cancel the Contract or suspend any further deliveries of
the Products or performance of the Services. 4.4.2. appropriate any payment
made by the Customer to such of the Products or the Services as the Company
may think fit (notwithstanding any purported appropriation by the Customer);
and 4.4.3. charge the Customer interest (both before and after any judgement)
on the amount unpaid at the rate of 6% above the base rate from time to
time of []Bank Plc from the due date until the outstanding amount is paid
in full. 4.5 Should supply of any Products or Services be suspended at
the request of or delayed by any default on the Customer for a period
of 30 days or more, then the Company shall be entitled to payment for
work already carried out, materials specially ordered and other additional
costs including storage.
5.
Delivery of Products
5.1. Delivery of Products should be made by the Customer collecting the
Products at the CompanyÕs premises at any time after the Company has notified
the Customer that the Products are ready for collection or, if some other
place for delivery is agreed by the Company, by the Company delivering
the Products to that place. 5.2. Any dates quoted for delivery of the
Products are approximate only and the Company shall not be liable for
any delay in delivery of the Products howsoever caused. Time for delivery
shall not be of the essence of the contract unless previously agreed by
the Company in Writing. The Products may be delivered by the Company in
advance of the quoted delivery date on giving reasonable notice to the
Customer. 5.3. Where delivery of the Products is to be made by the Company
in bulk, the Company reserves the right to deliver up to 3 per cent or
3 per cent less than the quantity ordered without any adjustment in the
price, and the quantities so delivered shall be deemed to be the quantity
ordered. 5.4. Where the Products are to be delivered in instalments, each
delivery shall constitute a separate contract and failure by the Company
to deliver any one or more of the instalments in accordance with these
Terms or any claim by the Customer in respect of any one or more instalments
shall not entitle the customer to treat the Contract as a whole as repudiated.
5.5. If the Company fails to deliver the Products (or any instalment)
for any reason other than any cause beyond the CompanyÕs reasonable control
or the CustomerÕs fault, and the Company is accordingly liable to the
Customer, the CompanyÕs liability shall be limited to the excess (if any)
of the cost to the Customer (in the cheapest available market) of similar
goods to replace those not delivered over the price of the Products. 5.6.
If the Customer fails to take delivery of the Products, or fails to give
the Company adequate delivery instructions at the time stated for delivery
(otherwise than by reason of any cause beyond the CustomerÕs reasonable
control or by reason of the CompanyÕs fault) then, without limiting any
other right or remedy available to the Company, the Company may:- 5.5.1.
store the Products until actual delivery and charge the customer for the
reasonable costs (including insurance) and storage; or 5.5.2. sell the
Products at the best price readily obtainable and (after deducting all
reasonable storage and selling expenses) account to the Customer for the
excess over the price under the Contract or charge the Customer for any
shortfall below the price under the Contract.
6.
Delivery of Services
6.1. Delivery of the Services shall be made at the place or places and
at the time or times specified in the Contract. 6.2. The Customer shall
at its own expense supply the Company with all necessary Input Material,
and all necessary data or other information relating to the Services,
and shall make all preparations as specified in the Contract within sufficient
time to enable the Company to provide the Services in accordance with
the Contract. The Customer shall ensure the accuracy of all Input Material
6.3. The Company may at any time without notifying the Customer make any
changes to the Services, which are necessary to comply with any applicable
safety or other statutory requirements, or which do not materially affect
the nature or quality of the Services.
7
Printed Materials
7.1. This Section7 shall apply in respect of all printed materials supplied
as the Products or as part of the Services. 7.2. All Input Material supplied
by the Customer for the purpose of executing the Contract shall be free
from error or defects which could affect the Products or Services. In
the event that any fault in the Input Material causes any fault in the
Products or Services then the Customer shall reimburse the Company for
any consequent costs and expenses. 7.3. The CustomerÕs requirements for
proofs or samples for approval shall be as agreed in the Contract or as
later agreed in Writing before the start of the CompanyÕs production of
the same or the ordering of special materials. Changes required by the
Customer after approval of proofs or samples shall be on condition that
it meets the additional costs incurred by the Company as a result. 7.4.
Unless otherwise specifically agreed in Writing, all printed Products
will carry the CompanyÕs imprint, which will be positioned at its discretion.
7.5. The Company shall not be required to produce any matter which in
its opinion is or may be of an illegal obscene or libellous nature or
an infringement of the privacy proprietary or intellectual property rights
of any third party and the Customer shall indemnify the Company against
all claims costs and liabilities incurred as a result of the Input Material
being of this nature. Such indemnity shall extend to costs incurred by
the Company in obtaining legal or other advice in defence of any claim
against it. Without prejudice to clause 8.3 the Company may refuse to
produce any matter which in its opinion may infringe copyright of a third
party if permission to publish has not been obtained by the Customer,
or which may otherwise be prejudicial or detrimental to the good of the
CompanyÕs business. 7.6. An order for the printing of a periodical publication
may not be terminated by either party unless one weeks notice in writing
is given, in the case of the periodicals produced monthly or more frequently,
or four weeks notice in writing in the case of other periodicals. 7.7.
Where the Customer requires colour reproduction to a specific standard
or to match a sample supplied, it shall be supplied with a colour proof
prior to placing the order and to the Contract coming into force. Execution
of the order will not proceed until an agreement in Writing approving
the colour proof has been received from the Customer and such approval
shall form part of the Contract. 7.8. The Company shall not be liable
in respect of printed material being unsuitable for copying by any method
unless the Contract specifically places an obligation on the Company to
ensure that such material is suitable for copying by any specified method.
8.
Rights in Input Material and Output Material
8.1. The property and any copyright or other intellectual property rights
in:- 8.1.1. Any Input Material shall belong to the Customer 8.1.2. Any
Output Material shall, unless otherwise agreed in Writing between the
Customer and the Company belong to the Company, subject only to the right
of the Customer to use the Output Material for the purpose of the Contract.
8.2. Any Input Material or other information provided by the Customer
which is so designated by the Customer shall be kept confidential by the
Company, and all Output Material or other information provided by the
Company which is so designated by the Company shall be kept confidential
by the Customer; but the foregoing shall not apply to any Documents or
other materials, data or other information which are public knowledge
at the time when they are so provided by either party, and shall cease
to apply if at any future time they become public knowledge through no
fault of the other party. 8.3. The Customer warrants that any Input Material
and its use by the Company for the purpose of providing the Products or
the Services will not infringe the copyright or other rights of any third
party, and the Customer shall indemnify the Company against any loss,
damages, costs, expenses or other claims arising from any such infringement.
8.4. Property ( including Input Material) supplied to the Company by the
Customer or on its behalf, shall be at the CustomerÕs risk while in transit
to the Company or (subject to clause 8.5) in the CompanyÕs possession
unless agreed otherwise in writing. 8.5. Whilst the Company shall take
all reasonable care of Input Material whilst in its possession, it cannot
guarantee that, where the Contract requires such Input Material to be
subject to any process, it might not be damaged by such process. Accordingly
the Company shall have no liability in respect of Input Material lost
or damaged through any process providing it has taken reasonable care
to avoid or minimise such loss or damage and the Customer acknowledges
that it should ensure it retains copies of any Input Material of a valuable
or irreplaceable nature.
9
Risk and Property in Products
9.1. Risk of damage to or loss of the Products shall pass to the Customer;
9.1.1. In the case of Products to be delivered at the CompanyÕs premises,
at the time when the Company notifies the Customer that the Products are
available for collection; or 9.1.2. In the case of Products to be delivered
otherwise than at the CompanyÕs premises, at the time of delivery or,
if the Customer wrongfully fails to take delivery of the Products, the
time when the company has tendered delivery of the Products. 9.2. Notwithstanding
delivery and the passing of risk in the Products, or any other provisions
of these Terms, the property in the Products shall not pass to the Customer
until the Company has received in cash or cleared funds payment in full
of the price of the Products and all other goods and services agreed to
be sold or provided by the Company to the Customer for which payment is
then due. 9.3. Until such time as the property and the Products passes
to the Customer, the Customer shall hold the Products as the CompanyÕs
fiduciary agent and bailee, and shall keep the Products separate from
the goods of the customer and third parties and properly stored, protected
and insured and identified as the CompanyÕs property, but the customer
may re-sell or use the Products in the ordinary course of its business.
9.4. Until such time as the property in the Products passes to the Customer
(and provided the Products are still in existence and have not been resold),
the Company may at any time require the Customer to deliver up the Products
to the Company and, if the Customer fails to do so forthwith, enter on
any premises of the Customer or any third party where the Products are
stored and repossess the same.
10
Warranties and Liability
10.1. In respect of the supply of the Services, the Company warrants to
the Customer that the Services will be provided using reasonable care
and skill and, as far as reasonably possible, in accordance with the Contract
and at the intervals and within the times referred to in the Contract.
Where the Company supplies in connection with the provision of the Services
any goods (including Output Material) supplied by a third party, the Company
does not give any warranty, guarantee or other term as to their quality,
fitness for the purpose or otherwise, but shall, where possible, assign
to the Customer the benefit of any warranty, guarantee or indemnity given
by the person supplying the goods to the Company. 10.2. In respect of
the supply of Products, the Company warrants, subject to the following
provisions, that at the time of delivery the Products will correspond
with their specification and will be free from defects in material and
workmanship. 10.3. The Company shall have no liability to the Customer
for any loss, damage, costs, expenses or other claims for compensation
arising from any Input Material or instructions supplied by the Customer
which are incomplete, incorrect, inaccurate illegible, out of sequence
or in the wrong form, or arising from their late arrival or non-arrival,
or any other fault of the client. 10.4. The above warranties are given
by the Company subject to the following conditions:- 10.4.1. The Company
shall be under no liability in respect of any defective Products or the
Services arising from any Input Material. 10.4.2. The Company shall be
under no liability in respect of any defect arising from fair wear and
tear, wilful damage, negligence, abnormal working conditions failure to
following the CompanyÕs instructions (whether oral or in Writing) misuse
or alteration or repair of any Products without the CompanyÕs approval;
10.4.3. The Company shall be under no liability under the above warranties
(or any other warranty condition or guarantee) if the total price for
the Products or the Services has not been paid by the due date for payment.
10.5 The above warranties do not extend to parts, materials or equipment
not manufactured by the Company, in respect of which the Customer shall
only be entitled to the benefit of any such warranty or guarantee as is
given by the Manufacturer to the Company. 10.6 Subject as expressly provided
in these Terms and except where the Products or Services are sold to a
person dealing as a consumer (within in the meaning of the Unfair Contract
Terms Act 1977), all warranties, conditions or other terms implied by
statute or common law are excluded to the fullest extent permitted by
law. 10.7 A claim by the Customer which is based on any defect in the
quality or condition of the Products or the Services or their failure
to correspond with specification agreed in the Contract shall (whether
or not delivery is refused by the Customer) be notified to the Company
within seven days from the date of delivery, or commencement of performance
of the Services, or (where the defect or failure was not apparent upon
reasonable inspection) within a reasonable time after discovery of the
defect or failure. In such event the Customer shall allow the Company
to inspect the relevant item/s. If delivery is not refused and the Customer
does not notify the Company accordingly, the Customer shall not be entitled
to reject the Products or performance of the Services and the Company
shall have no liability for such defect or failure and the Customer shall
be bound to pay the price as if the Products and/or Services had been
delivered in accordance with the Contract. 10.8 Where a valid claim in
respect of any of the Products which is based upon a defect in the quality
or condition of the Products or their failure to meet specification is
notified to the Company in accordance with these Terms, the Company may
rectify or replace the Products (or the part in question) free of charge
or, at the CompanyÕs sole discretion, refund to the Customer the price
of the Products (or a proportionate part of the price) in which case the
Company shall have no further liability to the Customer. 10.9 Except in
respect of death or personal injury caused by the CompanyÕs negligence
or breach of contract, or liability for defective Products under the Consumer
Protection Act 1987, the Company shall not be liable to the Customer by
reason of any representation (unless fraudulent), or any implied warranty
condition or other term, or any duty at Common Law, or under the express
terms of the Contract, for any loss of profit or any indirect, special
or consequential loss or damage, costs, expenses or other claims for compensation
whatsoever (whether caused by the negligence or breach of contract of
the Company, its employees or agents or otherwise) which arise out of
or in connection with the supply of the Products or the provision of the
Services or their use or re-sale by the Customer, and the entire liability
of the Company under or in connection with the Contract shall not exceed
the price of the Products or the amount of the charges for the provision
of the Services, except as expressly provided in these terms. 10.10 The
Company shall not be liable to the Customer or be deemed to be in breach
of the Contract by reason of any delay in performing or any failure to
perform any of the CompanyÕs obligations in relation to the Products or
the Services if the delay or failure was due to any cause beyond the CompanyÕs
reasonable control. Without limiting the foregoing, the following shall
be regarded as causes beyond the CompanyÕs reasonable control. 10.10.1
act of God, explosion, flood, tempest, fire or accident; 10.10.2 war or
threat of war, sabotage, insurrection, civil disturbance or requisition;
10.10.3 acts, restrictions, regulations, bye-laws, prohibitions or measures
of any kind on the part of any governmental parliamentary or local authority;
10.10.4 import or export regulations or embargo; 10.10.5 strikes, lockouts
or other industrial actions or trade disputes (whether involving Employees
of the Company or of a third party ); 10.10.6 difficulties in obtaining
raw materials, labour, fuel, parts or machinery; 10.10.7 power failure
or breakdown in machinery.
11.
Insolvency of Customer
11.1 This clause applies if:- 11.1.1 the Customer makes a voluntary arrangement
with its Creditors or (being an individual or firm) becomes bankrupt or
(being a company) becomes subject to an Administration Order or goes into
Liquidation (otherwise than for the purposes of amalgamation or reconstruction);
or 11.1.2 an encumbrancer takes possession, or a Receiver is appointed
of, any of the property or assets of the Customer; or 11.1.3 the Customer
ceases, or threatens to cease to carry on its business; or 11.1.4 the
Company reasonably apprehends that any of the events mentioned above is
about to occur in relation to the Customer and notifies the Customer accordingly.
11.2 If this clause applies then, without limiting any other right or
remedy available to the Company, the Company may cancel the Contract or
suspend any further deliveries or performance under the Contract without
any liability to the Customer, and if the Products have been delivered
or the Services rendered but not paid for, the price shall become immediately
due and payable notwithstanding any previous agreement or arrangement
to the contrary.
12
General
12.1 Without prejudice to other remedies, the Company shall in respect
of all monies owing from the Customer have a general lien on all goods
and property of the Customer in its possession (including Input and Material
and whether worked on or not) and shall be entitled on the expiration
of fourteen days notice, dispose of such goods or property as it thinks
fit and to apply any proceeds towards such debts 12.2 Any property supplied
by the Customer or on its behalf, and not removed by the Customer or delivered
with the completed order will remain at the CustomerÕs risk and storage
costs, if any, may be added to the CustomerÕs account. 12.3 These Terms
(together with the conditions if any set out in the Contract) constitute
the entire agreement between the parties, supersede any previous agreement
or understanding and may not be varied except in writing between the parties.
All other terms expressed or implied by statute or otherwise are excluded
to the fullest extent permitted by law. 12.4 A notice required or permitted
to be given by either party to the other under these Terms shall be in
Writing addressed to the other party at its registered office or principal
place of business or such other address as may at the relevant time have
been notified pursuant to this provision to the party giving the notice.
12.5 No failure or delay by either party in exercising any of its rights
under the Contract shall be deemed to be a waiver of that right and no
waiver by either party of any breach of the Contract by the other shall
be considered as a waiver of any subsequent breach of the same or any
other provision. 12.6 If any provision of the Contract is held by a Court
or other competent authority to be invalid or unenforceable in whole or
in part, the validity of the other provisions of the contract and the
remainder of the provision in question shall not be affected. 12.7 For
the purpose of the Contracts (Rights of Third Parties) Act 1999, the Contract
is not intended to, and does not, give any person who is not a party to
it except as maybe specifically stated in the Contract, any right to enforce
any of its provisions. 12.8 The Contract shall be subject to the Law of
England and Wales and the Parties agree to submit to the exclusive jurisdiction
of the Courts of England and Wales.
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